The common problems are as follows, and will be continuously updated in the future.
Yes, HOPAY strictly adheres to industry standards and uses advanced encryption technology and security protocols to protect sensitive customer data. HOPAY complies with industry standards and regulations to ensure the security of all transactions.
HOPAY provides comprehensive support services for businesses, including real-time transaction monitoring and professional customer service support. Merchants can contact HOPAY's support team 24 hours a day to receive timely assistance and ensure timely resolution of issues.
Most transactions are processed instantly. However, bank transfers may take 1-3 business days to complete. International transactions might take slightly longer due to verification processes.
Integrating HOPAY into your website or application is simple, and we provide user-friendly API documentation to enable developers to seamlessly integrate payment gateways into the corresponding platform. In addition, we will have professional technical support personnel to guide and assist enterprises in completing docking and use more quickly.
Can't find what you're looking for? Our support team is ready to assist you with any questions or issues.
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